Best support for top performance

Our support – Personal & competent

As in many sports, some personal bests are only possible when working closely with a strong team. The G&D technical support team is such an essential player within the G&D service philosophy.

We are here for you. Even years after you have purchased our products. For us, qualified service in all areas is just as important as comprehensive consulting by our sales team. G&D North America Inc. regards these aspects as the basis for a working partnership.

Our support offers more…

  • Consulting and planning of complex KVM installations
  • Free of charge loan equipment - before purchasing and during repairs
  • On-site installation and start-up of G&D devices
  • Reliable troubleshooting
  • Professional on-site service
  • Fast repair service
  • Three years of full warranty on material costs and repairing time.
  • Technical support and direct contact to the service department - Toll free on +800-55096000*

*This service number cannot be reached from some regions or service providers. In that case, you can still call us on +49 271 23872-488


Providing you with essential tools and visio shapes for planning your project

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Repairing your devices

Your device needs to be repaired? Please use our RMA form.

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Support request

Do you have questions about your product or applications? Contact our support team.

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If you received an incorrect delivery or the order has not been correct?

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We are there for you

Best support for top performance

Service hotline

+49 271 23872-488

Toll-free (US only)
011 800-55096000

We offer more

  • Reliable troubleshooting
  • Professional on-site service
  • Fast repair service
  • Three years of full warranty on components including installation, which is far more than legally required