Return your non-defective devices

We want to make sure that the process is handled as quickly and smoothly as possible.

If you received an incorrect delivery or the order has not been correct, please consult our sales or support team. After consultation please fill out the form. After filling out the form you will receive an email with the information you provided.
Please attach the signed email when returning the devices. This allows us to allocate the devices accordingly.

Thank you for your support

Return form

Fields marked with an * are required

Information about the product

Other comments

We are there for you

Best support for top performance

Please take a few minutes

Please use the provided box if the shipping address differs from the address given in your contact data. Please fill out the RMA form. Note that all fields marked with an asterisk (*) are required fields.

After you have sent the form, you will immediately receive your RMA number. You will receive an email containing your collected data. Print out the copy, sign it and send it along with your return shipment.

Thank you for your help.

Service hotline

+49 271 23872-488

Toll-free (US only)
011 800-55096000

We offer more

  • Reliable troubleshooting
  • Professional on-site service
  • Fast repair service
  • Three years of full warranty on components including installation, which is far more than legally required